(*) Notice: Once you place an order, it means you have accepted all of the terms and conditions of our Amrosie Pages.
Orders and/or requests are processed in “Business Days” which are Weekdays, Eastern Standard-Times, holidays observed by the Post Office are not included.
Please note that in the last quarter, in the middle of this COVID-19 pandemic, delays in processing and shipping might occur quite often due to our overcapacity; hence, please kindly understand our situation. We would still try our best to ship the parcel to you as soon as we possibly can.
We are proud to have our manufacturing and delivery system within the States that we are capable of sending your parcels within the shortest possible time compared to other manufactures. Details about Amrosie shipping regions, rates, and time are specified in the table below. Note that the number is fixed, Amrosie store does not charge a shipping fee for additional items in your order.
We will always send you a tracking number to the given email address. Please kindly check for your parcel status via that number and URL.
- Order Processing Time: 2-3 days
- Shipping Time: 5 - 10 days, depending on your geological location
- Exception of Delivery Rate: Free Shipping for Orders from $100 from any location
DELIVERY RATE & TOTAL DELIVERY TIME | ||
Location | Estimated Delivery Time | Shipping Rate |
The United States | 7 - 10 Business Days | $4.95 |
Rest of World | 5 - 20 Business Days | $6.95 |
(*) Notices:
- We do not offer shipping to some of the restricted zones due to adverse politics and/or COVID-19 situations, which will be automatically notified and unavailable during the checkout step.
- Amrosie will only ship to the given address, little chance can a mistake be made; hence, we do not accept any refund and/or replacement request if customers give us the wrong address
- If the tracking number shows your parcel has arrived but in fact, it is not, please reach us at our Customer Service mailbox: [email protected]
- If the parcel has not come after 20 Business days, please reach us at our Customer Service mailbox: [email protected]
For more information, please visit our Return & Refund Policy Page
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CONTACT INFORMATION:
Contact: [email protected]
Headquarters: No. 2, Lane 24, Nguyen Van Ngoc St, Cong Vi Ward, Ba Dinh Dist, Hanoi, Vietnam, 100000
Warehouse: 7872 Edinger Ave, Huntington Beach, CA 92647-3710
WORKING TIME: BUSINESS DAYS
"Business Days" are Monday through Friday, Eastern Standard-Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.